Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or registering on the 96c platform, you acknowledge that you have read and understood these Terms & Conditions and agree to be legally bound by them. If you do not agree with any part of these terms, you must not use the platform.

96c reserves the right to update or modify these Terms & Conditions at any time. Changes become effective upon being posted to the platform. It is your responsibility to review these terms periodically to remain informed of any updates.

2. Eligibility & Age Restriction

To register and use the 96c platform, you must meet all of the following requirements:

• Age: You must be at least 21 years of age. 96c strictly prohibits access to minors. We reserve the right to request identity documentation to verify your age at any time.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
• One Account Only: Each person may hold only one registered account on the 96c platform. Duplicate accounts will be suspended and any associated funds may be forfeited.
• Own Behalf: You must be acting on your own behalf and not on behalf of any third party when using the platform.

3. Account Registration & Security

To access the full range of services on 96c, you must create a registered account. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date at all times.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. 96c will not be liable for any loss or damage arising from unauthorized access to your account due to your failure to secure your credentials. If you suspect unauthorized access, please contact our support team immediately.

KYC Verification

96c reserves the right to request identity verification (KYC) documents from any user at any time. This may include government-issued photo identification, proof of address, or proof of payment method ownership. Failure to provide requested documentation may result in account suspension or withdrawal restrictions. Accepted documents include:

• National ID Card (NID) — Bangladeshi national identity document.
• Valid Passport — Must be current and not expired.
• Driving License — Issued by a recognized Bangladeshi authority.

4. Deposits & Withdrawals

96c supports a range of local and international payment methods designed for the convenience of players in Bangladesh. All financial transactions on the platform are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum and maximum deposit limits are published in the Cashier section and may be updated periodically. Current accepted methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and select bank transfers.
• All deposits must come from payment methods registered in your own name. Deposits made from third-party accounts will be reversed and may result in account suspension.
• 96c reserves the right to refuse or reverse any deposit that cannot be verified or that appears to be fraudulent in nature.

Withdrawal Rules

• Withdrawal requests are subject to KYC verification. Unverified accounts may face withdrawal restrictions until identity documentation is submitted and approved.
• Bonus funds must meet the applicable wagering requirement before any withdrawal can be processed. Full bonus terms are published on individual promotion pages.
• 96c processes withdrawal requests within 24 to 72 hours under normal operating conditions. Processing times may be extended during periods of high demand or pending verification.

5. Bonuses & Promotions

96c offers a range of welcome bonuses, reload promotions, free spin packages, and seasonal offers for players in Bangladesh. All bonuses are subject to the following general conditions:

• Each player is entitled to claim a welcome bonus only once. Duplicate accounts created solely to claim multiple bonuses will result in permanent suspension and forfeiture of all funds.
• All bonuses carry a rollover requirement. The rollover multiplier and qualifying games are specified in each individual promotion's terms. Wagering requirements must be completed within the stated validity window.
• Bonus abuse, including but not limited to exploiting promotional loopholes, placing low-risk bets to meet wagering requirements, or attempting to withdraw bonus funds before conditions are met, may result in bonus cancellation and account review.
• 96c reserves the right to withdraw, amend, or cancel any promotional offer at any time without prior notice. Players will be informed of any material changes through platform announcements.

6. Prohibited Activities

The following activities are strictly prohibited on the 96c platform. Violations may result in immediate account suspension, permanent banning, and forfeiture of all account balances:

• Fraudulent activity — including but not limited to using stolen payment credentials, chargeback fraud, or identity theft.
• Money laundering — Using the platform to conceal, convert, or transfer funds derived from illegal sources.
• Collusion or cheating — Cooperating with other players to gain an unfair advantage in any game or betting market.
• Use of automated software — Deploying bots, scripts, or any automated system to interact with the platform in ways not permitted for human players.
• Account sharing — Allowing any other person to access or operate your account, regardless of their relationship to you.

7. Intellectual Property

All content on the 96c platform — including but not limited to logos, game graphics, text, audio, video, software, and interface design — is the exclusive property of 96c or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercialise any content from the 96c platform without prior written authorisation.

8. Limitation of Liability

96c provides the platform on an 'as is' and 'as available' basis. To the maximum extent permitted by law, 96c disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall 96c, its affiliates, directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if 96c has been advised of the possibility of such damages. Gambling involves financial risk; 96c does not guarantee winnings or specific outcomes.

9. Privacy & Data Protection

Your privacy matters to us. 96c collects and processes your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. We use industry-standard SSL encryption to protect all data transmitted between your device and our servers. By using the platform, you consent to the collection and use of your data as described in the Privacy Policy. We do not sell, rent, or share your personal data with unauthorised third parties.

10. Account Suspension & Termination

96c reserves the right to suspend, restrict, or permanently close any account at its sole discretion. Grounds for such action include, but are not limited to:

• Breach of any provision of these Terms & Conditions, including but not limited to age violations, fraudulent activity, or prohibited conduct.
• Failure to complete KYC verification within the required timeframe as notified by 96c.
• Requests from regulatory or law enforcement authorities, or where continued operation of the account poses a legal or compliance risk.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising out of or in connection with your use of the 96c platform, we encourage you to first contact our support team to seek an amicable resolution before pursuing any formal proceedings.

96c will make every reasonable effort to resolve complaints promptly and fairly. All dispute communications should be directed to our support team via the contact details provided on this platform. Response times are within 48 hours under normal conditions, Bangladesh Standard Time (BST, UTC+6).

12. Changes to These Terms

96c may revise these Terms & Conditions at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via platform announcements or email. Your continued use of the 96c platform following any changes constitutes your acceptance of the revised terms. If you disagree with the updated terms, you should discontinue use of the platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please reach out to the 96c support team. Our team is available 24/7 to assist players across Bangladesh. You can contact us at: [email protected] — please note this is a plain text address and not a clickable link. We aim to respond to all inquiries within 48 hours, Bangladesh Standard Time.